VideoLAN, a project and a non-profit organization.


Before contacting us, please check the FAQ first to be sure that you actually need to contact us!

VLC Support

For VLC media player user-related questions, please see our Support section.
See also our Wiki and our Forum.

VLC Development

For VLC media player developer questions, please see our Developer section.


If you are a journalist or a blogger and need answers to questions, please check the press center and use e-mail.

In case you write an article about VideoLAN, we would be very glad to have a copy of it to add to our press book. You can send us the article at the postal address.

To contact us by e-mail, please write in French, German or English to the address shown below.


If you have a question regarding the use of a product, please check the legal FAQ.

Any legal document must be sent to the postal address.
We do not accept email or fax for legal matters.


VideoLAN does not provide direct support. See Support page instead

For other reasons by e-mail, please use NO SUPPORT REQUEST
You can write in French, German or English.

Remember, we are a volunteer non-profit organization, and we do not offer jobs and cannot sponsor third party events.

Postal Address

18, rue Charcot
75013 Paris


The phone will very rarely answer and is strictly NOT for user support:

+33 951 11 20 20

You can send faxes to us; except for legal issues, where faxes are not accepted:

+33 956 11 20 20
Update Warning Concerns
3.0.12 update screen

If you want to contact us about the update warning, as pictured above, you may encounter on Windows platforms

Click here for more information